IEP Advocate Español Privacy Policy

1. What information do we collect and what do we do with it?

The IEP Advocate Español collects personal information you give us such as your name, phone number, email address, subject of the initial contact, and information pertaining to the reason for contact with the IEP Advocate Español. Clients can opt-in to receive text messages by completing an online form available at https://www.iepadvocateespanol.com/home/contacts.

IEP Advocate Español respects your privacy.  By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

1. Data Collection:  We will collect your email, name, phone number, subject, and what you say is happening in you situation when you sign up for SMS updates.  The information will be collected via the website contact form.

2. Data Usage:  We will use your data solely for sending text messages for initial contact, scheduling strategy discussions, consultative communications regarding IEP matters, status updates, appointment confirmations, date and time reminders, and invoicing purposes. 

3.  Data Security: We protect your data through secure storage implementation to stop unauthorized access.

4. Data Retention: We keep your data as long as you are a client for IEP Advocate Español in order to better serve you.  You may request deletion of your data anytime.

5. MESSAGES AND DATA RATES MAY APPLY.  You mobile service provider may change fees for sending or receiving text messages, particularly if you do not have an unlimited data or texting plan.

6. You may receive the same messages at times and message frequency varies.

7. Contact IEP Advocate Español at admin@iepadvocateespanol.com or by phone at 352-782-1600 for HELP or to STOP receiving messages.

8. You can text HELP for additional assistance, and you will receive a text including our phone number, email, and website.  We are here to help you.

9. Non-Sharing Clause:  We do not share your data with third parties for marketing purposes.  IEP Advocate Español will not sell, rent, or share the collected mobile numbers or data.

10. Opt-in  Clients may elect to receive text messages by completing an electronic submission form available at https://www.iepadvocateespanol.com/home/contacts. Clients must affirmatively select Yes, I agree to received text messages sent from IEP Advocate Espanol, LLC sent from (352)782-1600 to explicitly opt-in to message receipt. Explicit consent to receive such text communications is conveyed via checkbox selection. Clients will receive a text message confirming the opt-in selection within 24 hours and will include our email address, phone number and website.  Consumers may also initiate subscription by transmitting “JOIN” or “SUBSCRIBE” via SMS to (352)782-1600. Messages will include notifications of attempted telephone contact and interim updates during meetings. Communication between IEP Advocate Español, LLC will continue until case resolution. 

IEP Advocate Español will utilize this Short Message Service (SMS) campaign for the transmission of consultative messages, status notifications, and appointment reminders. These messages will also include acknowledgments to ensure users are consistently apprised of their Individualized Education Program (IEP) progression. The campaign is designed to enhance communication efficacy by delivering timely updates and reminders, thereby facilitating a seamless experience for all users. IEP Advocate Español provides a mechanism for client updates through SMS communication. MESSAGES AND DATA RATES MAY APPLY.  You mobile service provider may change fees for sending or receiving text messages, particularly if you do not have an unlimited data or texting plan.  Expected message volume is 3 to 5 messages monthly and may vary.  Message and data rates may apply.

11. Opt-Out:  You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to evelyn@iepadvocateespanol.com or calling (352)782-1600.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.  The advocate shall employ SMS for initial contact to provide guidance,  schedule strategy discussions to ensure preparedness for meetings with school officials, aligning both the advocate and consumer on strategy. This facilitates process efficiency and ensures the consumer receives optimal, tailored support,  assessment of the child's strengths and weaknesses, academic challenges, environment, and interpersonal relationships. The advocate will solicit status updates from clients, SMS will be used to arrange discussions regarding the IEP case process and its implementation. As well as for appointment reminders, meeting scheduling, and invoice notification. In addition, clients will be asked for an assessment of the IEP case as well as changes that need to be made, etc.  Anticipated message volume is three to five messages monthly, subject to data rate considerations. Message frequency may fluctuate depending on service requirements. Inquiries may be directed by sending “HELP” or “INFO” to the contact number. To discontinue messages, “STOP” or “UNSUBSCRIBE” may be transmitted. Privacy Policy and Terms & Conditions are available at https://www.iepadvocateespanol.com/home/privacy-policy and https://www.iepadvocateespanol.com/home/term-and-conditions, respectively. Data sharing with third parties for marketing requires explicit consumer consent. Information is not transferred to external entities absent legal mandate. Access controls are implemented and data practices are audited. Contact form submissions at https://www.iepadvocateespanol.com/home/contacts collect personal information. Consent to SMS communication is provided via checkbox. Explicit consent is obtained for collection and use of information, including communication regarding appointments, strategies, status updates, and invoicing.

Clients must affirmatively select a checkbox to explicitly opt-in to text message receipt for initial contact, scheduling strategy discussions, consultative communications regarding IEP matters, status updates, appointment confirmations, date and time reminders, and invoicing purposes. Affirmative consent to receive such text communications is conveyed via checkbox selection. Consumers may also initiate subscription by transmitting “JOIN” or “SUBSCRIBE” via SMS to (352)782-1600. Messages will include notifications of attempted telephone contact and interim updates during meetings. Communication between IEP Advocate Español, LLC will continue until case resolution.

Anticipated message volume is three to five messages monthly, subject to data rate considerations. Message frequency may fluctuate depending on service requirements. Inquiries may be directed by sending “HELP” or “INFO” to the contact number (352)782-1600.  To discontinue messages, text “STOP” or “UNSUBSCRIBE” to the same number. Privacy Policy and Terms & Conditions are available at https://www.iepadvocateespanol.com/home/privacy-policy and https://www.iepadvocateespanol.com/home/term-and-conditions, respectively.

Data sharing with third parties for marketing requires explicit consumer consent. Information is not transferred to external entities absent legal mandate. Access controls are implemented and data practices are audited.

Contact form submissions at https://www.iepadvocateespanol.com/home/contacts collect personal information. Consent to SMS communication is provided via checkbox. Explicit consent is obtained for collection and use of information, including communication regarding appointments, strategies, status updates, and invoicing. Expected message volume is 3 to 5 messages monthly and may vary.

2. Disclosure

We may disclose your personal information if we are required by law.

3. Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you engage a third-party application, you are no longer governed by this Privacy Policy or our website terms of Service.

Payment: If you pay for services through our invoice system we use a third-party payment processor such as QuickBooks. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. QuickBooks payment system is PCI compliant. This means it adheres to the Payment Card Industry Data Security Standards (PCI DSS), ensuring that a customers' payment information is handled securely. QuickBooks takes necessary measures to protect sensitive data during transactions, helping you maintain trust while processing payments. 

 All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

 PCI-DSS requirements help ensure the secure handling of credit card information.

4. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your personal information, the information is encrypted using Transport Layer Security (TLS) encryption.

 Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards for payment.

Cookies: We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

 We use cookies to recognize your device and provide you with a personalized experience.

 We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram, and other third-party vendors.

 Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

Opting out: You can opt-out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page. We may also use automated tracking methods on our websites, in communications with you to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 Web Analysis Tools: We may use web analysis tools that are built into the website to measure and collect anonymous session information.

5. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

6. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or company, in-all-or-part, is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell services to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, contact us at admin@iepadvocateespanol.com or by phone at 352-782-1600.